Louder is Not Always Clearer

free
Online
4 –⁠ 8 Sep
Part of Unlimited
Online events
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Person wearing a navy tracksuit top and graphic T-shirt stands with arms outstretched against a dark background.
Jonny Cotsen

Disinterested and tired of misunderstandings, Jonny, who is Deaf, leaves a dinner party, taking the viewer on an audio-visual, time-travelling adventure.

For most people, a dinner party is a chance to unwind and relax. But for Jonny, who is Deaf, it’s a constant struggle to keep up with his friends and their ever-changing conversations.

Choosing to leave the party, he offers up moments from his life where his deafness has landed him in sticky situations.

Louder Is Not Always Clearer tells Jonny’s story of disconnection, difference, and desperation to belong. It is an honest portrayal of a man perceived to be full of confidence and who is outwardly social, but is inwardly vulnerable and at times isolated.

For hearing viewers, it is an illuminating and emotional experience. For deaf viewers, the film is a familiar tale of misunderstanding and isolation. For all viewers, it is a humorous and at times moving story of one man’s attempt to cope, to fit in, and be accepted.

It is adapted from the critically acclaimed theatre production of the same name.

Louder Is Not Always Clearer was commissioned as part of Culture in Quarantine. It was funded by The BBC, in partnership with Arts Council of Wales.

Need to know

This film is part of Unlimited on Screen, which takes place from 4 – 8 September.

Find out more

The film is available to watch online from Wednesday 4 – Sunday 8 September or on-site in the Royal Festival Hall Foyer on Saturday 7 & Sunday 8 September

Contains some scenes of an adult nature.

Dates & times

4 –⁠ 8 Sep

Price

  • Standard entryFree


Book as early as you can to ensure the best choice of tickets. Ticket prices may be adjusted without notice to reflect demand.

Venue

Queen Elizabeth Hall

Our number one priority is the health and wellbeing of our visitors and staff. 

Check here for our current guidance

The Queen Elizabeth Hall is open 90 minutes before events

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Our address is: Southbank Centre, Belvedere Road, London SE1 8XX. The nearest tube and train stations within 5-7 minutes walk are Waterloo (Northern, Bakerloo, Jubilee and Waterloo & City lines) and Embankment (District & Circle lines). There are also lots of bus routes with stops 2-5 minutes from our venues. For more information on getting here by road, rail or river.

Visit our Getting here page

Pre-booking online is recommended. Check our website on the day for returns. There’s no need to print your e-ticket – just show your phone to our Visitor Assistants on entry.

Some free events don't require a ticket. Found an event labelled FREE on our website with no way to book? Simply turn up on the day.

If you don't receive your e-ticket

Your e-ticket will be sent to you seven days before the event date from [email protected]. If you don't receive your e-ticket, and it's not in your junk or spam folder, please get in touch. 

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More information

Find out all you need to know about tickets, including concessions, group bookings, returns, credit vouchers and more, via the link below.

Frequently asked questions

Get an overview of the seating layout of Queen Elizabeth Hall by downloading our seating plan.

Download seating plan

Toilets

An accessible toilet is located in the foyer.

A Changing Places toilet is located on Level 1 Royal Festival Hall next to the JCB Glass Lift, for the exclusive use of disabled people who need personal assistance to use the toilet.

The facility includes a height-adjustable bench, tracking hoist system, a centrally-placed toilet, a height-adjustable basin and a shower. Please visit the Welcome Desk on Level 2, Royal Festival Hall, where a member of staff can provide you with the key. You can also use the phone next to the Changing Places toilet to speak to a member of staff. The facility is open daily 10am – 11pm.

Cloakroom

The Queen Elizabeth Hall cloakroom is closed. You won’t be able to bring any bags over 40 x 25 x 25cm into the Queen Elizabeth Hall, so please leave large bags at home.

We're cash-free

Please note that we're unable to accept cash payments across our site. 

For step-free access from the Queen Elizabeth Hall Slip Road off Belvedere Road to the Queen Elizabeth Hall auditorium seating (excluding rows A to C) and wheelchair spaces in the Rear Stalls, plus Queen Elizabeth Hall Foyer and the Purcell Room, please use the Queen Elizabeth Hall main entrance.

To reach this entrance, enter the Royal Festival Hall via the Southbank Centre Square Doors. Take the JCB Glass Lift to Level 2 and exit to the Riverside Terrace. Turn right to find the Queen Elizabeth Hall main entrance.

You can also use the external lift near the Artists' Entrance on Southbank Centre Square to reach Mandela Walk, Level 2. 

For access to the Queen Elizabeth Hall auditorium seating rows A to C and wheelchair spaces in the Front Stalls, please enter via the Artists' Entrance in the Queen Elizabeth Hall Slip Road (Level 1).

Talk to a member of staff at the auditorium entrance if you have a disability that means you can’t queue, or you need extra time to take your seat. They can arrange priority entry for you as soon as the doors open.

Please bear with us while we update our access map to reflect the refurbishment of the Royal Festival Hall’s Level 2 foyer spaces. The step-free routes remain the same.

Download step-free access map

More about Access and facilities

From a snack with coffee to cocktails and fine dining, plus some of London's best street food – it's all here on the Southbank Centre site.

Where to eat & drink