The Royal Festival Hall’s Level 2 foyer spaces are currently being refurbished, as we work to bring you a brand new cafe, bar, shop and Ticket Office. Find out more

The Queen Elizabeth Hall is closed from the morning of Monday 18 March until the morning of Thursday 21 March. The Royal Festival Hall Level 1 Ticket Desk is open for tickets and information.

Queen Elizabeth Hall

Opening times
Queen Elizabeth Hall at Southbank Centre
Pete Woodhead

A brutalist icon on the banks of the Thames

The Queen Elizabeth Hall is a leading London venue showcasing world-class talks, gigs, dance, performance and classical music. 

While we’re refurbishing the Royal Festival Hall’s Level 2 foyer spaces, the Queen Elizabeth Hall – including the Ticket Office and the Concrete Cafe – is open daily from 10am.

Our history

The Queen Elizabeth Hall reopened in April 2018 following almost three years of renovations, with world-class, environmentally-improved new facilities for audiences and artists. The building contains both the Queen Elizabeth Hall and our most intimate hall, the Purcell Room.

The design, led by architects Feilden Clegg Bradley Studios (FCBStudios), focused on refurbishing the auditoria, foyer and back-of-house facilities. Improved access, ventilation and lighting systems, and new production infrastructure, enhance the experience for audience and performers alike. New leather upholstery revitalises the Queen Elizabeth Hall and Purcell Room’s distinctive and comfortable seating.

The building was originally opened in March 1967 by Her Majesty the Queen and this historic restoration has been made possible through generous support from Arts Council England and the Heritage Lottery Fund, thanks to National Lottery players, and through Southbank Centre friends, trusts and foundations supporting the Let the Light In campaign.

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    Visitor info

    Our number one priority is the health and wellbeing of our visitors and staff. 

    Check here for our current guidance

    The Queen Elizabeth Hall is open daily from 10am.

    See the opening times for all our venues

    Our address is: Southbank Centre, Belvedere Road, London SE1 8XX. The nearest tube and train stations within 5-7 minutes walk are Waterloo (Northern, Bakerloo, Jubilee and Waterloo & City lines) and Embankment (District & Circle lines). There are also lots of bus routes with stops 2-5 minutes from our venues. For more information on getting here by road, rail or river.

    Visit our Getting here page

    Pre-booking online is recommended. Check our website on the day for returns. There’s no need to print your e-ticket – just show your phone to our Visitor Assistants on entry.

    Some free events don't require a ticket. Found an event labelled FREE on our website with no way to book? Simply turn up on the day.

    If you don't receive your e-ticket

    Your e-ticket will be sent to you seven days before the event date from [email protected]. If you don't receive your e-ticket, and it's not in your junk or spam folder, please get in touch. 

    Email us

    More information

    Find out all you need to know about tickets, including concessions, group bookings, returns, credit vouchers and more, via the link below.

    Frequently asked questions

    Get an overview of the seating layout of Queen Elizabeth Hall by downloading our seating plan.

    Download seating plan

    Toilets

    An accessible toilet is located in the foyer.

    A Changing Places toilet is located on Level 1 Royal Festival Hall next to the JCB Glass Lift, for the exclusive use of disabled people who need personal assistance to use the toilet.

    The facility includes a height-adjustable bench, tracking hoist system, a centrally-placed toilet, a height-adjustable basin and a shower. The phone outside the Changing Places toilet will connect you with a member of staff, who can provide you with the key. The facility is open daily 10am – 11pm.

    Cloakroom

    The Queen Elizabeth Hall cloakroom is closed. You won’t be able to bring any bags over 40 x 25 x 25cm into the Queen Elizabeth Hall, so please leave large bags at home.

    We're cash-free

    Please note that we're unable to accept cash payments across our site. 

    For step-free access from the Queen Elizabeth Hall Slip Road off Belvedere Road to the Queen Elizabeth Hall auditorium seating (excluding rows A to C) and wheelchair spaces in the Rear Stalls, plus Queen Elizabeth Hall Foyer and the Purcell Room, please use the Queen Elizabeth Hall main entrance.

    To reach this entrance, enter the Royal Festival Hall via the Southbank Centre Square Doors. Take the JCB Glass Lift to Level 2 and exit to the Riverside Terrace. Turn right to find the Queen Elizabeth Hall main entrance.

    You can also use the external lift near the Artists' Entrance on Southbank Centre Square to reach Mandela Walk, Level 2. 

    For access to the Queen Elizabeth Hall auditorium seating rows A to C and wheelchair spaces in the Front Stalls, please enter via the Artists' Entrance in the Queen Elizabeth Hall Slip Road (Level 1).

    Talk to a member of staff at the auditorium entrance if you have a disability that means you can’t queue, or you need extra time to take your seat. They can arrange priority entry for you as soon as the doors open.

    Please bear with us while we update our access map to reflect the refurbishment of the Royal Festival Hall’s Level 2 foyer spaces. The step-free routes remain the same.

    Download step-free access map

    More about Access and facilities

    From a snack with coffee to cocktails and fine dining, plus some of London's best street food – it's all here on the Southbank Centre site.

    Where to eat & drink