Queen Elizabeth Hall reopened in April 2018 following almost three years of renovations with world class, environmentally-improved new facilities for audiences and artists. The building is also home to Purcell Room—a smaller, more intimate space.
The design led by architects Feilden Clegg Bradley Studios (FCBStudios), focused on refurbishing the auditoria, foyer and artists’ back of house facilities. Improved access, ventilation and lighting systems, and new production infrastructure enhance the experience for audience and performers alike. New leather upholstery revitalises the Queen Elizabeth Hall and Purcell Room’s distinctive and comfortable seating.
The building was originally opened in March 1967 by Her Majesty the Queen and this historic restoration has been made possible through generous support from Arts Council England and the Heritage Lottery Fund, thanks to National Lottery players, and through Southbank Centre friends, trusts and foundations supporting the Let The Light In campaign.
10am – 11pm every day except Christmas Day
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Tickets to all of our events and exhibitions can be booked online, by telephone or in person. Find out all you need to know about tickets, including collection, concessions, group bookings and more via the link below.
For step-free access to Queen Elizabeth Hall and Purcell Room please use Royal Festival Hall JCB glass lift to Level 2 and enter via Riverside Terrace.
For access to Queen Elizabeth Hall auditorium seating row A and all wheelchair spaces please enter via the Artist Entrance in the Queen Elizabeth Hall Slip Road (Level 1).
For lift access to Queen Elizabeth Hall Roof Garden please use the Roof Garden Lift in the Queen Elizabeth Hall Slip Road (Level 1).
Talk to a member of staff at the auditorium entrance if you have a disability that means you can’t queue, or you need extra time to take your seat. They can arrange priority entry for you as soon as the doors open.
Our cloakroom opens around 60 minutes before the start of any show, and closes around 15 minutes after the performance ends. It’s at the bottom of the stairs next to the Ticket Desk.
An accessible toilet is located in the foyer.
A Changing Places toilet is located on Level 1 Royal Festival Hall next to the JCB Glass Lift, for the exclusive use of disabled people who need personal assistance to use the toilet.
The facility includes a height-adjustable bench, tracking hoist system, a centrally-placed toilet, a height-adjustable basin and a shower. The key for this room is available from the Welcome Hub on Level 2, Royal Festival Hall. The facility is open daily 10am – 11pm.
For more information on parking and getting here by road, rail or river, click on the link below.
We politely ask you help keep our foyers looking welcoming and presentable to everyone and to follow any requests from our Visitor Experience team.
Our Concrete Cafe seating is for visitors who are purchasing food and beverages from the venue – nothing bought outside may be consumed in this area.
The cafe is a gadget and laptop free area. You are welcome to use your laptop, tablet, e-reader or other equivalent device in the rest of the foyer until 5pm. After this, our foyer is dedicated to fun and relaxatiom.